\u041a\u043e\u043c\u043f\u0430\u043d\u0456\u044f Promotion-staff, \u043f\u0440\u043e\u0432\u0456\u0434\u043d\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u044f, \u0449\u043e \u043d\u0430\u0434\u0430\u0454 \u043f\u043e\u0441\u043b\u0443\u0433\u0438 \u0430\u0443\u0442\u0441\u0442\u0430\u0444\u0444\u0456\u043d\u0433\u0443, \u0430\u0443\u0442\u0441\u043e\u0440\u0441\u0438\u043d\u0433\u0443, \u0440\u0435\u043a\u0440\u0443\u0442\u043c\u0435\u043d\u0442\u0443. \u0428\u0443\u043a\u0430\u0454\u043c\u043e \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0430 \u043d\u0430 \u0432\u0430\u043a\u0430\u043d\u0441\u0456\u044e “Technical support” \u0432 \u043c\u0456\u0436\u043d\u0430\u0440\u043e\u0434\u043d\u0443 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u044e.<\/p>\n
Main responsibilities:<\/p>\n
1. Technical support for service centers in Ukraine, Caucasus, Moldova and Central Asia in the consumer categories:<\/p>\n
\u2022 AUDIO<\/p>\n
\u2022 PHOTO- VIDEO-camera<\/p>\n
\u2022 TELECOM<\/p>\n
\u2022 FAX-MFP<\/p>\n
\u2022 KITCHEN<\/p>\n
\u2022 Home Appliances<\/p>\n
\u2022 Washing Machine<\/p>\n
\u2022 BEAUTY CARE<\/p>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Details of technical support responsibilities:<\/p>\n
o\u00a0\u00a0 Answering Pass\u2019 questions in the knowledge base<\/p>\n
o\u00a0\u00a0 Correspondence with Pass about technical issues<\/p>\n
o\u00a0\u00a0 Creating technical bulletins (repair procedures, s\/p changes, uploading of service manuals, providing service seminars and WEBinars)<\/p>\n
o\u00a0\u00a0 Uploading of new software<\/p>\n
2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Consumer Pass Network Development:<\/p>\n
\uf0a7\u00a0 Examination of candidates applying for authorization in all consumer categories<\/p>\n
\uf0a7\u00a0 Monitoring of reported warranty repairs<\/p>\n
3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Tight communication with factories:<\/p>\n
\uf0a7\u00a0 Negotiations to solving of mass quality issues<\/p>\n
\uf0a7\u00a0 Requesting software, firmware, and actual service documents<\/p>\n
\uf0a7\u00a0 Collecting data of reported repairs to make Quality Reports by supported categories<\/p>\n
\uf0a7\u00a0 Arranging of Quality Caravans (support of visits of representatives from factories in our countries)<\/p>\n
\uf0a7\u00a0 Reporting in English on a monthly base.<\/p>\n
\uf0a7\u00a0 Support specialists for time efficient and productive tests by providing necessary assistance and Q&A through good communication with local partners.<\/p>\n
\uf0a7\u00a0 Laboratory tests and technical support.<\/p>\n
\uf0a7\u00a0 Back-office functions.<\/p>\n
\uf0a7\u00a0 Routine document procedures.<\/p>\n
<\/p>\n
Primary requirements:<\/p>\n
1)\u00a0\u00a0\u00a0\u00a0\u00a0 High Technical Education;<\/p>\n
2)\u00a0\u00a0\u00a0\u00a0\u00a0 English: technical (reading of service manuals) + spoken English;<\/p>\n
3)\u00a0\u00a0\u00a0\u00a0\u00a0 Basic knowledge of PC and office applications;<\/p>\n
4)\u00a0\u00a0\u00a0\u00a0\u00a0 Readiness to Business Trips (within the country and abroad);<\/p>\n
5)\u00a0\u00a0\u00a0\u00a0\u00a0 Practical skills of repair by listed categories – is encouraged.<\/p>\n
Working conditions:<\/p>\n
1)\u00a0\u00a0 \u00a0\u00a0\u00a0Official salary, based on the interview result;<\/p>\n
2)\u00a0\u00a0\u00a0\u00a0\u00a0 holidays \u2013 according to \u041a\u0417\u043e\u0422;<\/p>\n
3)\u00a0\u00a0\u00a0\u00a0\u00a0 working time 9 – 17:30 from Monday to Friday.<\/p>\n","protected":false},"excerpt":{"rendered":"
\u041a\u043e\u043c\u043f\u0430\u043d\u0456\u044f Promotion-staff, \u043f\u0440\u043e\u0432\u0456\u0434\u043d\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u044f, \u0449\u043e \u043d\u0430\u0434\u0430\u0454 \u043f\u043e\u0441\u043b\u0443\u0433\u0438 \u0430\u0443\u0442\u0441\u0442\u0430\u0444\u0444\u0456\u043d\u0433\u0443, \u0430\u0443\u0442\u0441\u043e\u0440\u0441\u0438\u043d\u0433\u0443, \u0440\u0435\u043a\u0440\u0443\u0442\u043c\u0435\u043d\u0442\u0443. \u0428\u0443\u043a\u0430\u0454\u043c\u043e \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0430 \u043d\u0430 \u0432\u0430\u043a\u0430\u043d\u0441\u0456\u044e “Technical support” \u0432 \u043c\u0456\u0436\u043d\u0430\u0440\u043e\u0434\u043d\u0443 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u044e. Main responsibilities: 1. Technical support for service centers in Ukraine, Caucasus, Moldova and Central Asia in the consumer categories: \u2022 AUDIO Read More …<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-4903","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=\/wp\/v2\/posts\/4903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4903"}],"version-history":[{"count":1,"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=\/wp\/v2\/posts\/4903\/revisions"}],"predecessor-version":[{"id":4904,"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=\/wp\/v2\/posts\/4903\/revisions\/4904"}],"wp:attachment":[{"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4903"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4903"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eds.kpi.ua\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}